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  • How do I migrate my media from XSplit Cloud to VideoCom Cloud
    Introduction XSplit Cloud will be taken down in the near future. To ensure you don't lose the content you've created, you'll need to move it to VideoCom. Below are instructions on how you can do that. How to move your media from XSplit Cloud to VideoCom Cloud First, make sure you're logged in to https://cloud.xsplit.com For each media file you wish to migrate, click the vertical ellipsis button From the dropdown, click the download button Download the media from the drSome readers
  • The video I uploaded in the cloud appears black
    Uploaded video appears black when played back in the Cloud In the event that the video you uploaded on VideoCom Cloud appears black when played back, please check the following: Encoder Some encoders may not be compatible with your browser (e.g. Videos using MPEG4 as an encoder may not display properly). Try to use a different encoder like H.264 and see if this helps. Corrupted ViFew readers

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