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Common questions and issues for VideoCom products.

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  • General
  • Presenter
  • Capture
  • Cloud
  • Transferring your XSplit License to VideoCom
    Transferring your XSplit license to a VideoCom Pro plan XSplit Capture, XSplit Presenter, and XSplit Cloud will be discontinued on 1st February 2023. The good news is that VideoCom will continue the Capture, Presenter, and Cloud product lines. What is VideoCom? VideoCom is a brand-new platform for creating and sharing high-quality videos and screen captures with ease. We’ve taken the apps you know and love and have spent time the last few months making a whole host of imPopular
  • Creating a New VideoCom Account
    Creating a new VideoCom account is very easy! Read this step-by-step guide to learn how to register.Few readers
  • What Types of VideoCom Plans are Currently Available?
    There are three types of VideoCom plans available at the moment. Basic includes 1GB of media storage or 25 files per user. Pro and Enterprise offers unlimited storage. We also have Apps Pro - Lifetime which includes 25GB of media storage. Click here for more information. |Few readers
  • Redeeming your VideoCom Apps Pro License Key
    Have a redemption code? Follow the steps below to redeem your VideoCom Apps Pro License: Click here to go to the redemption page. Enter your email address and redemption key in the boxes, then click Redeem Now. First step: Enter your email address and redemption key (https://storage.crisp.chat/users/helpdesk/websiteFew readers
  • Frequently Asked Questions
    What is VideoCom Presenter? Presenter allows you to create and record dynamic and engaging video presentations and share them with ease. We integrate with the most popular presentation software such as PowerPoint and Google Slides. You can even use your PDF presentations. What is VideoCom Capture? Easily take screenshots and record screen captures. Capture is a tool that allows you to show exactly what you're talking about with added tools such as annotations and subtitles.Few readers
  • Account Settings
    Edit your account information and workspace settings through VideoCom's Account Settings.Few readers
  • How can I share my feedback and ideas?
    If you are an existing VideoCom user and want to share your feedback regarding VideoCom Presenter, VideoCom Capture, or VideoCom Cloud, you may click on the chat bubble in the lower-right corner to get support or to share feedback about your experience. We also welcome ideas and new feature suggestions.Few readers

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