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Adding Comments to Uploaded Media: Engage Clients Directly

Engage with your audience directly and make sales decisions faster using the comments tool on VideoCom Cloud. This invaluable feature allows you to interact with your potential clients more efficiently from the source media itself in the cloud.

This guide will show you how to add comments and control comment visibility.

Adding Comments

To add a comment to a media on VideoCom Cloud, follow these steps:

Click on the Comments icon located at the top right corner of your media page.

VideoCom Cloud's comment button at the upper right corner of the cloud media page.

In the designated field, type in your comment and press Enter or click the Send button to publish it.

Typing/sending a comment to a media in VideoCom Cloud.

Replying to Comments

You and others can also reply to existing comments to keep the conversation going.

Click the Reply button below the comment.

Type your response then click Send. Your reply should appear as a branched response to the original comment.

Showing how replies to a comment in VideoCom cloud looks like.

Visibility of Comments

You have control over the visibility of your comments on VideoCom Cloud. Consider the following options:

Public comments are accessible to anyone with media access.

Private comments initiated by workspace members are visible only to other workspace members. They provide a space for internal discussions and collaboration.

Private comments initiated by non-workspace individuals are only visible to themselves and workspace members. This option ensures privacy for specific conversations.

Updated on: 24/10/2023

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