Account Settings: Customizing Profile and Workspace Preferences
Account Settings is where you can personalize your VideoCom Account profile and Workspace preferences.
Accessing your Account Settings
Profile
Default Workspace
Leave a Workspace
Delete Account
You can access My Account directly by going to https://cloud.videocom.com/account/profile. Alternatively, please follow the steps below:
Go to https://www.videocom.com, then click Sign In in the top-right corner. This will bring you to the Login page.
Log in to your account and get your 6-digit login code using your VideoCom email address.
Don't have an account yet? Click here to learn how you can create one today!
Logging in will take you to your workspace. Click your profile icon in the top-right corner, then select Account Settings.
Profile Photo
Allows you to upload your personal or company photo
Information
Allows you to edit your first and last name, company name, and country
You cannot change your account email address at this moment in time.
Choose your account's default workspace. You can select a different default workspace if you have more than one.
When creating an account, your personal workspace is automatically created for you and is set as the default.
This allows you to remove yourself from a workspace you're a member of. To do this, select a workspace from the list, then click Leave Workspace.
You won't be able to leave your own workspace.
Deleting your account removes all account information from VideoCom. You will have to sign up for a new account if you intend to use VideoCom again in the future.
Go to your profile icon at the top-right corner then select Account Settings.
Scroll to the very bottom of the Account Settings page. You will find the option to Delete Account.
You will be warned that this action is permanent and cannot be undone. When sure, click Delete account, workspace, and files.
Your account is now deleted permanently.
You will not be able to delete your account right away if you have an active Pro License subscription.
To fix this, you need to cancel your Pro license first.
Account deletion cannot be undone. If you're still having problems deleting your account, contact our Support team here.
Accessing your Account Settings
Profile
Default Workspace
Leave a Workspace
Delete Account
Accessing the Account Settings
You can access My Account directly by going to https://cloud.videocom.com/account/profile. Alternatively, please follow the steps below:
Go to https://www.videocom.com, then click Sign In in the top-right corner. This will bring you to the Login page.
Log in to your account and get your 6-digit login code using your VideoCom email address.
Don't have an account yet? Click here to learn how you can create one today!
Logging in will take you to your workspace. Click your profile icon in the top-right corner, then select Account Settings.
Profile
Profile Photo
Allows you to upload your personal or company photo
Information
Allows you to edit your first and last name, company name, and country
You cannot change your account email address at this moment in time.
Default Workspace
Choose your account's default workspace. You can select a different default workspace if you have more than one.
When creating an account, your personal workspace is automatically created for you and is set as the default.
Leave a Workspace
This allows you to remove yourself from a workspace you're a member of. To do this, select a workspace from the list, then click Leave Workspace.
You won't be able to leave your own workspace.
Delete Account
Deleting your account removes all account information from VideoCom. You will have to sign up for a new account if you intend to use VideoCom again in the future.
Go to your profile icon at the top-right corner then select Account Settings.
Scroll to the very bottom of the Account Settings page. You will find the option to Delete Account.
You will be warned that this action is permanent and cannot be undone. When sure, click Delete account, workspace, and files.
Your account is now deleted permanently.
I'm getting an error message when trying to delete my account. How do I fix it?
You will not be able to delete your account right away if you have an active Pro License subscription.
To fix this, you need to cancel your Pro license first.
Account deletion cannot be undone. If you're still having problems deleting your account, contact our Support team here.
Updated on: 14/11/2023
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